Debt Advice Handbook

Please note: the 10th edition is due in summer 2012. To order in advance, please call us on 020 7837 7979 or download the order form.

Anyone dealing with any aspect of debt advice needs to have an up-to-date copy of this handbook on their desk. It has all the essential information for advisers dealing with debt problems in England and Wales. It explains the key stages and issues in money advice, from interviewing clients and dealing with emergencies through to preparing financial statements and negotiating with creditors.

The author gives helpful guidance on effective strategies for different types of debt, and on how to deal with unacceptable debt collection practices. There are sections covering business and student debts, and court action by creditors to recover debts and repossess property/goods. Further sections deal with enforcement in magistrates’ courts, bailiffs, and insolvency.

This 9th edition is revised and updated to cover recent changes to legislation, caselaw, court procedures and practice. It looks at how the new debt relief orders are working in practice, and gives an update on statutory debt management plans and the proposed administration order scheme. It also considers the impact of the Consumer Credit Directive and of the protocols on pre-action conduct and mortgage repossession. There is an overview of mortgage rescue schemes and other strategies for dealing with mortgage arrears.

The Handbook is fully indexed and cross-referenced to other relevant publications as well as to caselaw, legislation and court rules.

An essential resource for money advisers, welfare rights workers, solicitors and financial advisers and institutions. This handbook is supplied to all Citizens Advice Bureaux in England and Wales. It has been selected by the Institute of Money Advisers as the set text for its new Certificate in Money Advice Practice.

September 2010 978 1 906076 46 7 £22.00

‘Aimed principally at counsellors ... but people in debt may also find it a useful self help guide’ THE TIMES

‘As an indebted individual I found the handbook specific, detailed, calming and invaluable’ A READER

‘An essential reference for all who work in debt advice’ CHIEF EXECUTIVE, CITIZENS ADVICE

‘Arguably the most lucid and probably the most definitive on the subject’ CREDIT MANAGEMENT

‘The Debt Advice Handbook has proved itself over the years as a comprehensive, reliable and easily accessible source of information.’ THE ADVISER (Citizens Advice)

‘This book has been needed for a long time…add it to your library’ NEW LAW JOURNAL

‘This book continues to provide welcome support for advisers and consumers. CPAG are to be congratulated on meeting this need’ INSTITUTE OF MONEY ADVISERS

Downloads

Download a sample chapter of the Debt Advice Handbook 9th edition

Related training

CPAG courses: Money Advice