CPAG in Scotland Tax Credits Project: Factsheet 3

Tax Credits Annual Review

Introduction
Initial awards
Finalising tax credit awards
How changes in income affect an award
Sending in the annual declaration
The final award notice
If you disagree with the decision
Further information and advice

Introduction

There are two types of tax credit; child tax credit and working tax credit. You claim them together and may get either or both. Tax credits are administered by Her Majesty’s Revenue and Customs (referred to as the Revenue in this factsheet).

Tax credit awards are given for tax years. The tax year runs from 6 April in one calendar year to 5 April in the next.

The amount you receive during the year is an estimate of your likely entitlement. Awards are only finalised after the end of the tax year. This leaflet looks at how awards are finalised and how claims are renewed.

Initial awards

When you make a tax credit claim, the Revenue's Tax Credit Office makes an award if you are eligible. The award is usually based initially on the income of the previous tax year and the current circumstances as set out in the claim form. If you are eligible but your income in the previous tax year was too high for you to qualify for payments, the Tax Credit Office makes a ‘nil award’.

The amount received during the tax year is an initial award of how much you are likely to be entitled to. It does not represent the final entitlement. When the final entitlement is calculated, it is possible for there to be an underpayment or an overpayment. This may happen because income in the year of the award was higher or lower than in the previous year, or because your circumstances changed during the period of the award.

It is important not to wait till the end of the tax year to tell the Tax Credit Office of a change to personal or household circumstances but to notify the change immediately. If you wait more than one month, in some cases, there may be a financial penalty as well as an overpayment or, in other cases, it may not be possible to backdate any increased entitlement beyond three months. It is also important to report income changes. There is more information below about how income changes affect tax credit awards.

Finalising tax credit awards

The process of finalising awards begins soon after the end of the tax year. In May or June, the Tax Credit Office sends out annual review packs. If you are on a moderate or low income, and entitled to more than just the family element of child tax credit, you will receive two forms:

Tax Credits Annual Review (TC603R)
Tax Credits Annual Declaration (TC603D)

If you are receiving only the family element of child tax credit or have a nil award you may receive only an annual review form (TC603R).

When to expect more than one set of forms

If you have claimed as part of a couple and as an individual in the same tax year, you may receive two or more sets of annual review and declaration forms. If this happens, you must reply to each set of forms, even if both ask for the same information.

Example
Jen is a lone parent. She has an award of child tax credit. On 10 November 2010, her boyfriend, Luka, moves in with her. Jen and Luka make a joint claim to tax credits on 8 December 2010 and it is backdated to 10 November.

Jen will have two sets of annual review forms at the end of the tax year. One will be for the period 6 April 2010 to 9 November 2010 as a single claimant. The other will be for the period 10 November 2010 to 5 April 2011 as part of a joint claim. Luka need only complete the relevant parts of the set of forms for the joint claim.

The annual review form

The annual review form sets out your circumstances for the tax year just ended. If the claim is a joint one, information for you and your partner is included. The form includes details such as:

  • date of birth;
  • residence in the UK;
  • whether you work and how many hours;
  • children’s dates of birth, and details of any young people still in full-time, non-advanced education or on certain training courses;
  • details of any disabilities;
  • details of any eligible childcare costs;
  • if you only receive the family element of child tax credit – income details for the previous year and an income band for expected current year income.

The form shows the latest information known to the Tax Credit Office. You need to check that these details are correct but also that any changes of circumstances during the period of the award have been taken into account.

Whenever you report a change of circumstances, the Tax Credit Office sends out a new award notice, form TC602. It is best to check through any award notices as well as the annual review form to make sure all changes have been notified and acted on. The notes that go with the annual review form (TC603RD) give details about which circumstances are relevant to the award.

You are asked to confirm the details or agree to notify any necessary changes to the Tax Credit Office. There is a box to tick on the annual declaration form to show that this has been done.

The annual declaration form

The annual declaration form asks you to supply details of your income for the tax year just ended and confirm that the details on the annual review form are correct.

The income figures are grouped under the following headings:

  • taxable social security benefits
  • earnings from all jobs as an employee
  • company car and fuel, taxable vouchers and payments in kind from all jobs
  • income from self-employment
  • other income

The notes that go with the annual review form explain what income counts and where to find a record of taxable income. You should calculate your income figures and put the totals in the appropriate boxes on the form. Figures in each group are rounded down to the nearest pound.

If you have more than one set of forms because you have claimed as a single person and as part of a couple during the same tax year, you still need to give details of the full year’s income in each set of forms even though each award covers just part of the year.

Example
As in the example above, Jen and Luka get together as a couple on 10 November 2010. On their annual declaration forms in summer 2011 they are asked for details of income from 6 April 2010 to 5 April 2011. During the whole of that year Jen worked part time and earned £5,000 before tax and national insurance. Luka was also working for the whole year and earned £12,000. In the form for the award period 6 April 2010 to 9 November 2010 when Jen was a lone parent, she fills in her income as £5,000. In the form for the award period 10 November 2010 to 5 April 2011, Jen also gives her income as £5,000 and Luka gives his income as £12,000.

You can supply estimates for income if the final figures are not available, but final figures must be supplied by 31 January of the following year at the latest. This might be the case if you are self-employed and there has been a delay in preparing accounts.

The annual declaration then asks you to confirm that your personal circumstances for the tax year just ended are correctly shown on the annual review form. If the details are incorrect, you should contact the Tax Credit Office with the correct information right away.

The final part of the form is a declaration to be signed by you and your partner, if you are claiming jointly. Signing and returning the form enables the tax credit award for the tax year just ended to be finalised. It also acts as a claim for tax credits for the current tax year, unless you state that you want to withdraw your claim. A declaration made by one member of a couple in a joint claim may be treated as made by both.

Households on incomes of more than £40,000

From April 2011, if your income for tax credits purposes is more than £40,000 and the amount of child tax credit you were getting has been reduced to nil, the Revenue may write to you to give notice that your claim will be withdrawn. This may apply to you if your income was more than £41,329 and you were getting the family element of child tax credit only (£545 a year or up to £1090 if there was a baby under the age of one in 2010-11). A change in the rules from 6 April 2011 means that the amount you receive may be reduced to nil so your payments will stop. However, you can still renew a nil award if you contact the Tax Credits Helpline within 30 days to request that it continues.

It is advisable to renew a nil award if there is a possibility that your income in 2011/12 will go down. This may lead to an initial ‘nil award’ decision for 2011/12, but this can be revised later to make payments for the whole tax year. Waiting until circumstances change before making a new claim can mean that you lose out on a substantial amount.

Some families on more than £40,000 may still be entitled to a substantial amount of tax credits, especially if you have a large family, disabilities or childcare costs. In these cases, the Revenue should not withdraw your claim and it should be renewed as normal.

How changes in income affect an award

The annual declaration asks for details of income for the tax year just passed. For example, for an award made in 2010/11, you must give income details for the tax year 2010/11 in the annual review that takes place in the summer of 2011.

The Tax Credit Office, in the initial decision at the beginning of the year, usually bases the award on income in the previous tax year (the exception to this is where you are on income support, income-based jobseekers allowance, income-related employment and support allowance or pension credit, when your income is treated as nil). For example, for an award made in 2011/12, the initial award is based on income in 2010/11. Following the annual review, the final award may either continue to be based on income in the previous tax year or switch to income in the year of the award. The rules say that you use the previous year’s income as the basis for a tax credit award unless:

  • income in the year of the award is lower, in which case it switches to income in the year of the award,, (although from April 2012 a decrease in income of up to £2,500 will be ignored); or
  • income in the year of the award exceeds the previous year’s income by more than the disregarded amount, in which case income in the year of the award minus the disregarded is used

For the final decision on the 2010/11 award, the disregarded amount was £25,000, so this is the amount used when comparing 2010/11 income with 2009/10 income.

Example – final decision for 2010/11
Jen and Luka are completing their annual declaration with a joint income in 2010/11 of £17,000. In the previous year, 2009/10, Jen earned £5,000 and Luka was on income-based jobseeker’s allowance (= £0), so their combined income was £5,000. The Revenue finalises the 2010/11 entitlement using income of £5,000. Although their income increased by £12,000 due to Luka’s earnings, this is below the £25,000 disregard for 2010/11 and therefore their joint entitlement for 2010/11 was based on 2009/10 income.

For decisions on the 2011/12 award, the disregarded amount is £10,000 so this is the amount used when comparing 2011/12 income with 2010/11 income.

Example – award for 2011/12
Jen and Luka’s initial decision for 2011/12 would usually be based on their 2010/11 income of £17,000. However, Jen got a new job and expects to earn £18,000 in 2011/12. Their estimated joint income for 2011/12 is £30,000. Their income has increased by £12,000 again, which is more than the new £10,000 disregard for 2011/12. If they fail to notify the Revenue of the expected increase, they will be overpaid as their award for 2011/12 should be based on 2011/12 income, minus the £10,000 disregard.

After 6 April but before the award is finalised, you continue to receive provisional payments of tax credits based on the assumption that your income has increased in line with average earnings. During this period you should tell the Tax Credit Office without delay of any other change in income or circumstances. If you notified the Tax Credit Office of an increase in income in one year, the disregard does not apply from the start of the following tax year.

Example – provisional payments
Bella earned £7,000 in 2009/10. Her tax credit award for 2010/11 was based on this figure. In September 2010, Bella got a new job and expected her total income for the year to be £12,000. She was aware that there is a disregard applied to an income rise so did not think she needed to tell the Revenue. From 6 April 2011, her provisional payments continue to be based on £7,000 (plus a small rise based on average earnings) as that is the only information held by the Revenue. After she completes her annual review, her 2011/12 award is based on £12,000, so the provisional payments she received since 6 April were an overpayment.

 

Sending in the annual declaration

The annual declaration form must be returned to the Tax Credit Office by the date shown on the form, which is usually 31st July. As an alternative to posting the form, you can phone in the information to the Tax Credit Office. Keep a note of the date and time of the call, and the information you gave, in case there are problems later.

The annual declaration finalises the claim for the last year. It also acts as a renewal claim for the following year. If the form is not returned by 31st July, tax credit payments stop. You should receive a notice informing you that your claim is being terminated. If you return the annual declaration within 30 days of this notice, your claim should be restored. Otherwise;

  • your current year claim lapses
  • a new claim for tax credits will be needed. This can only be backdated for about three months, so there will be a gap in entitlement
  • payments received from 6 April until 31st July (or longer if payments do not stop at once) may need to be repaid
  • an initial penalty of up to £300 may be charged, followed by daily penalties of up to £60 per day. However, so far, penalties in this situation have been rare.

If you have not returned the annual declaration within 30 days of the notice informing you that your claim is being terminated, you can still send it in up to 31 January of the following year but you must show you have ‘good cause’ for the delay. If the Tax Credit Office accepts that you have good cause for the delay, the renewal claim is backdated to 6 April. The law does not define what might amount to good cause. Guidance suggests that having a serious, unexpected illness or close relative dying would count, but other reasons should also be considered.

Even with good cause, you are expected to act as soon as possible to sort the tax credit position out. You may also be expected to make arrangements to submit the form on time if there is a foreseeable difficulty. For example, if you know in advance that you will be in hospital at the time when the form should be completed, you might be expected to make arrangements to submit the form on time. When returning a form late, it is best to give a full explanation for the delay.

Example
Usha is a lone parent. She was sent her annual declaration form in May 2011. By the end of July 2011 she has not returned it. The Tax Credit Office stops her award. They ask her to repay all the tax credits paid to her since April 2011. In October 2011, she completes the annual declaration and returns it. She explains that she suffers from severe anxiety and depression, has been unable to work or deal with her affairs and has had nobody to help her. The Tax Credit Office accepts this as good cause for the delay and reinstates the award back to April 2011.

If you return the form after 31 January, it is treated as a new claim which cannot be backdated for more than 93 days, no matter how good the reason for the delay.

Example
Liam has a learning disability. He works part time and claims working tax credit. He cannot read forms and does not return his annual declaration. After 31 July 2011, his award stops. Later, he is asked to repay the working tax credit paid to him since April 2011. By the time he gets advice, it is February 2012. It is past the final deadline and too late to have his renewal claim backdated to April 2011 even though there were good reasons for the delay. Instead, he completes a new claim form and asks for it to be backdated for the maximum 93 days. He also asks the Tax Credit Office to consider writing off the overpayment from April on hardship grounds.

The final award notice

Once the annual declaration has been returned, the Tax Credit Office finalises your award for the previous year. It aims to do this within 30 days of receiving the information by sending out a final award notice. This notice sets out your final entitlement for the previous year. If you have been underpaid or overpaid, this will be shown on the notice. Underpayments are normally paid to you as a lump sum. Overpayments are normally deducted from a continuing award. There is official guidance in leaflet What happens if we have paid you too much tax credit (COP26) about when and how the Tax Credit Office can recover an overpayment. It explains when you can ask for it to be written off.

If you were not sent an annual declaration to complete (if your award is no more than the family element of child tax credit), the final notice is set out in the annual review form. Only if the figures are incorrect, and you were required to report a change to the Tax Credit Office, will a separate final award notice be sent out. The Tax Credit Office also sends out an award notice for the current year.

If you disagree with the decision

You can appeal against the decision on the final award within 30 days from the date given on the decision letter, although late appeals (up to one year after the end of the 30 day period) may be accepted in special circumstances.

If you just have the family element of child tax credit you may not get a separate final decision notice. In this situation the annual review notice should state what the final decision will be and the date on which it will be made, usually 31 July. The deadline for appealing is 30 days after this date.

If the dispute is about the recovery of an overpayment, there is no right of appeal about this. Instead you can ask the Tax Credit Office to use its discretion not to recover the overpayment and complain if you are not happy with the result. For more information see official guidance, COP26, and CPAG in Scotland’s factsheet Tax credits – overpayments.


Further information and advice

CPAG in Scotland Tax Credits Project summary webpages

Child Poverty Action Group in Scotland
0141 552 0552 advice line for advisers on benefits and tax credits,
Monday to Friday 10am to 12pm

Email: advice@cpagscotland.org.uk
email advice for advisers on benefits and tax credits

Website: www.cpag.org.uk
for more tax credit leaflets from CPAG in Scotland

Welfare Benefits and Tax Credits HandbookCPAG publishes the Welfare Benefits and Tax Credits Handbook, a comprehensive guide to benefits and tax credits for claimants and advisers.

CPAG in Scotland’s advice line is only for advisers. If you are having problems with your own tax credit or benefit claim and are in need of advice you should contact your citizens advice bureau or other local welfare rights service.

HM Revenue and Customs
Tax Credit Helpline 0845 300 3900
(textphone 0845 300 3909)

Website: www.hmrc.gov.uk

© Child Poverty Action Group, April 2011
CPAG in Scotland’s Tax Credit Project is funded by the Scottish Government.

This fact sheet was last updated April 2011

Child Poverty Action Group is a charity registered in England and Wales (registration number 294841) and in Scotland (registration number SC039339). Company limited by guarantee registered in England (registration number 1993854). Registered office: 94 White Lion Street, London N1 9PF

 

 


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