INTRODUCTORY COURSESAn introduction to welfare rights LDWR0112 10.00am – 4.30pm 14-18 May 2012 Course participants who book for the whole week receive a complimentary copy of CPAG’s Welfare Benefits and Tax Credits Handbook. This week-long course is aimed at advisers, social workers, probation workers, health and housing workers and others new to welfare benefit advice work. This course is designed to give participants an understanding of the structure of the benefit and tax credit system, ability to identify the issues that may affect entitlement and an appreciation of the importance of advice and advocacy. The emphasis is on tackling benefit questions through case studies, including how to calculate entitlements, and providing participants with the chance to practice using the handbook. This course does not deal with non-means-tested benefits except as part of understanding the structure of the system. The course covers: Day one Benefits overview Day two Working-age benefits – eligibility Day three Working age benefits – amounts Day four Housing benefit (HB) Day five Tax credits A certificate is awarded to those completing all five days. We recommend that participants attend all five days, but for those with some experience of the subjects covered there are a limited number of places for those who want to attend single days only. Priority is given to people booking for the full course.
“Another brilliant day, very useful again, clearly explained and very clear, user-friendly handouts” CPAG PublicationWelfare Benefits and Tax Credits Handbook Disability living allowance and Attendance allowance – an introduction LDDB0112 10.00am – 4.30pm 3 May 2012 Disability living allowance and Attendance allowance – an introduction can be booked as a two-day course with ESA – an introduction. Disability living allowance and Attendance allowance are vital benefits for many disabled people. This introductory course is aimed at advisers with little or no experience of these benefits who want to understand the main rules and learn how to deal with problems and queries. The course covers:
CPAG PublicationWelfare Benefits and Tax Credits Handbook ESA – an introduction LDES0112 10.00am – 4.30pm 4 May 2012 ESA – an introduction can be booked as a two-day course with Disability living allowance and Attendance allowance – an introduction. Employment and support allowance (ESA) was introduced in 2008 replacing incapacity benefits for claimants who are unable to work due to illness or disability. Assuming little or no previous experience of ESA, this course provides an introduction to the structure of ESA, how and when assessments are carried out, the amounts of benefits paid, and how and when decisions should be challenged. The course covers:
For more experienced advisers, some of the same areas are covered in greater detail in our new course ESA transfers and appeals.
CPAG PublicationWelfare Benefits and Tax Credits Handbook Benefits for non-benefit advisers
LDNB0112 10.00am – 4.30pm 13-14 June 2012 This two-day course is aimed at professionals who work with clients for whom benefits are an issue but who will not be advising on benefits themselves (e.g. social workers, supported housing workers, day centre staff and lawyers). Attending this course will enable workers to identify benefits their clients might be entitled to and have a basic understanding of how to claim and how to dispute decisions. The course aims to give participants:
“Excellent course, liked the games as a way of reinforcing course lessons – it worked!” CPAG Publication |
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